Age 35
Position business analyst
Industry Fintech
Education Masters Business Admin
Location GTHA
Samantha is a recent immigrant with a master's degree. She was advised to study business analysis as a way to get a corporate job and avoid having to get a blue-collar job. For the past 4 years she has worked as a business analyst at BMO.
She works in an Agile team of 7. She is responsible for formulating business requirements, working together with the project stakeholders, and helping with the team's Scrum events.
On a typical day she spends time in meetings with her team, meetings with stakeholders, and working out the business requirements.
Samantha wants to advance her career and become a Scrum Master. She has taken the 2-day certification course. She knows she can be good because she understands the business.
Samantha is very family-oriented. She likes to spend time with her children. It was the driver for her to get a 9-to-5 job in business analysis.
She has close relationships with her friends and attends a lot of social events.
She likes to shop and participate in the community.
Information
She meets people in church.
- Uses social media a lot, especially Instagram and WhatsApp.
- She wants to get out of the business analyst role. It has become tedious and repetitive.
- She wants to get the knowledge and expertise to be an effective Scrum Master.
- She realizes that the 2-day certification doesn't equip her with the expertise she needs and that she needs something more substantial.
- She needs more clarity on her day-to-day responsibilities and activities.
- She thinks she doesn't have the experience to manage people within the Scrum Master role.
- The courses she finds are not practical or sufficiently in-depth.
- She doesn't know how to present herself properly to achieve the Scrum Master role.
Transformation
From: Nervous about getting into a new career that they don't feel well-prepared for.To: Feeling prepared and confident with practical tools and knowledge and a supportive community.